Shipping Information

Shipping Information

When will my product ship?
Please allow 3 - 5 business days for order processing.

How long for the item to arrive?
We ship from multiple fulfillment locations.  Most come from overseas.  As a guide, expect:

  • Approximately 2-4 weeks for delivery to the United States, Canada, United Kingdom, Australia, New Zealand and the European Union.
  • Approximately 2-6 weeks for delivery to the rest of the world.

At times, there are issues that arise that delay shipping.  Most packages will arrive within the timeline, however we cannot guarantee a delivery date.

What if I want to cancel my order?
If you want to cancel your order, you may do so within 12 hours of ordering.  Send an email to with subject line “CANCEL” and include your order number.  We will cancel your order without penalty if done properly within 12 hours.

What do I do with item that arrived damaged? 
Sometimes due to the nature of shipping, items can get damaged.  We attempt to minimize this with appropriate packaging.  If you receive a damaged item, email us at and include your order number along with pictures showing the damage.  Once we process this damage item notification, we will send out a replacement product or refund your money.